Franchisor Need Not Cry Over Franchisee’s Spilled Coffee

A franchisor cannot be held liable for a franchisee’s alleged negligence merely because they have a relationship, a New York judge has ruled in dismissing a customer’s claim against 7-Eleven. Supreme Court Justice Robert W. Doyle granted summary judgment in the case of a man who alleged he was splashed with hot coffee during an altercation between another customer and a 7-Eleven employee. A key issue in the case: the degree of control a franchisor maintains over a franchisee’s daily operations.

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